VP Operations and Customer Success
Ed is an original member of the Vnomics team having moved over from the Center for Integrated Manufacturing Studies at Rochester Institute of Technology (RIT) when the company was founded in 2008. Ed has over 10 years of experience with Vnomics’ fleet management technology. As a Senior Program Manager at RIT, Ed was responsible for developing and directing strategic initiatives that resulted in Vnomics unique real-time onboard analytics engine. Ed subsequently introduced this technology to the military by co-leading a joint private/public effort to install it on both wheeled and tracked vehicles across the United States Marine Corps. After joining Vnomics as Vice President of Engineering, he directed the company’s commercialization activities and managed product development, engineering, customer support, and deployment activities, fielding over 14 thousand systems in a little over four years.
In this current role focused on customer success, Ed is responsible for ensuring that all of Vnomics customers, from installation to renewal, have a positive deployment of the Vnomics solutions, professional support from the customer engagement team, and derive maximum value from Vnomics solutions to meet their business objectives. He brings a unique background of leadership, technical acumen, problem solving, and credible communication to this role having previously served as a military officer with more than 20 years of active duty in heavy equipment combat units with the United States Marine Corps.
Ed holds a Master of Science in Electrical Engineering from the Naval Postgraduate School with distinction, an MBA from the Simon Graduate School of Business recognized as a top graduate with nomination for membership in Beta Gamma Sigma, and a BS with Merit, in Mathematics as an Arleigh Burke Scholar from the United States Naval Academy.
Outside of work Ed, along with his bride Karen, is the proud parent of 5 children and grandparents of two more. He is very active as a volunteer in a number of charities, veteran groups, and is a proud member of a not very fast mostly over 50 coffee group with a “serious bicycling problem”.